I have implemented a BS10008 compliant scanning solution in West Lothian Council. The culture of 'keep everything just in case' has been very difficult to change and I wouldn't say that we have completely eradicated this practice as yet. To help reduce resistance, I asked our Internal Audit to verify that the scanned record will be acceptable under audit. Once confirmed, I was able to give confidence to the teams here that the electronic record is just as good as paper, if not better. The only areas where we particularly allow paper are where the documents don't and cant exist electronically. For example, old title deeds must be held in their original format. I have also been tackling signed contracts as this was an area where there was a lot of resistance to disposing of the paper record once scanned. There is always a risk, though rather small for us, that the electronic record can be challenged. However, with robust processes in place this is likely to be low. Hope this helps!