Our History

Birth of the Records Management Profession

The human need for text-based information is as old as the art and science of writing things down. The invention of the printing press made possible the production of multiple copies of documents such as business letters, reports and correspondences that were handwritten. Such handwritten documents needed to be catalogued, filed and stored for future reference so that the information they contained would not be lost.

From 1867, a technological revolution arrived in the form of the ‘typewriter’ and typed documents began to be created. The typewriter produced skilled secretaries, typists, typing pools and clerks whose entire careers were based on the creation, storage and retrieval of textual documents. The combination of these people, the typewriter, carbon paper, shorthand notebooks and filing cabinets could be said to have started the first generation blueprint for a document and records management system for business and government.

The birth of the records manager evolved at the end of World War II to resolve the chaos of managing the mountains of hard copy documents, folders and storage boxes. The records manager and records management team (in simplistic terms) sat between the filing cabinet and storage area. Their primary role was to pick up storage boxes, catalogue, track, protect, archive and return hard copy folders and storage boxes on request.

The Evolution of the IRMS

In 1983, under the guidance of its first Chair Tom LeCompte, the Records Management Society (RMS) of the UK was established and this marked the dawn of professional records managers and records management in the United Kingdom. The primary goal of the Records Management Society was to serve the growing community of record managers. Starting small and growing slowly over the years the Records Management Society took on more and more members and volunteers and provided more membership benefits. It was not until 2011 that the Records Management Society rebranded to reflect the changing landscape and technology drivers to become known as the Information and Records Management Society (IRMS). The following table is a list of Chairs from 1983 to present day, all of whom have volunteered their services, provided leadership to our teams of volunteers over the ages and been drivers towards making the Society what it is today.

Years
Chair
2023-Present Jaana Pinnick
2020-2023 Reynold Leming
2016-2020 Scott Sammons
2014-2016 Meic Pierce Owen
2013-2014 Nicholas Cooper
2009-2013 Matthew Stephenson
2005-2009 Paul Duller
2004-2005 Clotilde Wang
2003 Clotilde Wang, supported by Stephen Howard as part-time Co-Chair
2002-2003 Ceri Hughes
2000-2002 Mike Marsh
1998-2000 Catherine Hare
1995-1998 Philip Jones
1993-1995 Mike Steemson
1992-1993 Graham Southwood
1989-1992 Sue Garland
1986-1989 Shelley Hardcastle
1984-1986 Bill Young
1983-1984 Tom LeCompte

Reflecting on the timeline of changes

From 1961, the introduction of the IBM 7090 allowed users at different terminals to log into the computer and transfer files they were using onto the computer’s central hard disk thereby effectively using the operating system as a mail box. The sending of text-based messages between computers in this way therefore predates the existence of the world wide web and the internet.

In 1985, we saw the introduction of the first Microsoft Windows PCs and word processing packages. This was the start of the explosion of hardcopy printed documents and the gradual demise of typing pools. The typewriter and carbon paper became a memory of the past.

The 1990s also saw the expansion of capture, digital storage, scanning, Optical Character Recognition (OCR), Intelligent Character Recognition (ICR) and business software applications such as EDRM (electronic document and records management). It should be noted that from the mid-1960s, OCR was being used by companies for tasks such as bill payments and sorting mail. It was now possible to connect OCR systems directly to computers, thus producing data as electronic files. ICR for data extraction from handwritten and textual documents started to emerge as a business tool in about 1993.

In 1995, the first ‘webmail’ (known today as email) programs were demonstrated, such as Microsoft’s Outlook. IT and business embraced the adoption of webmail as a business communication tool, and the printing out and filing of business-related emails commenced. The combination of word processing and email had an adverse impact on records managers, and these new technologies contributed to the development of new theories, frameworks, standards, policies and guidelines on how to manage and preserve the volume growth of printed hardcopy documents and the associated records management challenges.

By 1995, 34 years had passed since OCR and Omni-font were available. PCs were now embedded in daily business routines with documents not only being printed, but also saved onto network drives, floppy disks, USB and other storage devices. It would be another few years before digital scanning of hardcopy records was to be considered as IT solution to the growing hardcopy document problem.

Snapshot of events and a new era for the Information and Records Management Society

The introduction of scanning moved the records management profession towards the concept of ‘digitisation’ and contributed to the changing landscape for records managers in the United Kingdom. From 1995-2007, a great many influences and drivers brought with them some exciting transformations for the Records Management Society. For example:

YEAR DEVELOPMENT
1995
  • The first HTML 2.0 standard is published
  • The Dublin Core Metadata initiative begins
  • The Internet Explorer 2.0 web browser is introduced
1996
  • The PNG 1.0 image format is approved as a W3C recommendation
1998
  • The HTML 4.0 standard is released
  • The Extensible Markup Language (XML) standard is produced
  • The Encoded Archival Description (EAD) Version 1.0 is introduced
2000
  • The XHTML 1.0 (transition to XML) becomes a web standard
2001
  • The Microsoft SharePoint web application framework and platform are developed and launched
  • The industry begins to use the term ECM (enterprise content management) to refer to integrated solutions
2002
  • Development of an international standard that defines the use of the Portable Document Format (PDF) for archiving and preserving documents this will be known later as PDF/A.
2005
  • USB Flash Drives prosper
2006
  • Twitter is founded and establishes the birth of a new social networking phenomena
  • Microsoft with SharePoint enters the entry level market segment for ECM
  • Open source ECM products are becoming available e.g. Alfresco
2007
  • Apple releases the iPhone, marking the shift to handheld digital devices
  • Software-as-a-service offerings are becoming available

In Autumn 1983, the Society’s ‘Bulletin’ had its first edition, going on to celebrate its 100th edition in December 2000 and now (February 2021) on edition 220 and a bigger readership base than ever.

Between 1995 and 2010, the Records Management Society was growing and actively seeking new ways of attracting new volunteers and members. In 1996, under Chair Philip Jones (1995-1998), the Records Management Society launched its ‘Professional of the Year’ award2003 saw the launch of the popular JISCMAIL Records Management UK Listserv community, which is still going strong to this day. In 2007, the Society found a new home for its Annual Conference at the Hilton Metropole in Brighton under Chair Paul Duller (2005-2009) – a home that it would continue to visit for future conferences until 2018 and now travels across the UK. Three years later, the Records Management Society launched the Alison North New Professionals award under Chair Matthew Stephenson (2009-2013), in order to encourage new talent and professionals into the records management industry.

Since 2011, with the acceleration of technological savoir-faire and the disruptive forces of the Cloud, Big Data, and Software-as-a-Service, mobile solutions and evolving technologies have pushed the boundaries of records management. In response to changing needs and to better reflect the needs of its members, two landmark events took place. Firstly, the Records Management Society was rebranded the Information and Records Management Society (IRMS) under the leadership of Chair Matthew Stephenson (2009-2013). Then in 2012,the Information and Records Management Society launched ‘Accreditation’ as a class of membership for those individuals who demonstrate a certain level of skill and experience within the profession.

2013 marked the 30th anniversary of the Information and Records Management Society and, at the annual conference, Chairs Matthew Stephenson (2009-2013) and Nicholas Cooper (2013-2014) launched the IRMS Fellowship programme and 30 industry professionals were awarded the senior-most level of society membership.

In 2016, Meic Pierce Owen (2014-2016) oversaw completion of the IRMS’ migration to a new website and membership platform with Scott Sammons (2016-20) expanding the IRMS’ digital and membership offering.

Be part of the IRMS community

"It feels like I have found my tribe."

IRMS conference delegate

"We see IRMS Conference as a permanent fixture in our marketing strategy from now on."

Anne, IRMS conference exhibitor

"Gaining IRMS accreditation has given me the confidence to really believe in myself as a professional."

Neil, IRMS member

"Including IRMS accreditation, on the job specification requirements for our new Records manager post. Let us recruit with confidence."

A Recruitment Officer

"The IRMS has given us an excellent platform to learn and share experiences with like minded people. The connections we are making are helping us make smarter and faster decisions for our business."

Ben, IRMS member

"Being an IRMS member brings access to a wide range of resources and regular updates on industry developments, trends and best practise. The regular RMS events offer a forum to meet and connect with information experts from across the country and provide a great opportunity to share ideas, discuss solutions and learn from the knowledge of fellow professionals."

Lesley, IRMS member

"Working with the IRMS has enabled me to appreciate all the hard work, the many hours that go into running the Society, organising events, the advocacy work, accreditation services and providing professional support to members."

Jonathan Nott, Business Services, Active Processes Ltd

"I volunteered because I wanted to give back to a community that has supported my professional journey. The IRMS embodies collaboration and forward thinking values I’m proud to contribute to"

Kamile Safai, Digital and Data Officer

"Serving on the IRMS Executive and running a SIG enabled me to widen my network of RM and Data professionals. This gave me a highly motivated network of relevant professionals to discuss RM and Data related matters and challenges. It also facilitated knowledge sharing – to the benefit of all involved."

Roger Poole, RM and IG Professional, IRMS Professional Standards Director

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