In many organizations the Information Governance (IG) policies are long and confusing. Worse, they often sound like angry parents scolding naughty children.
Adults bristle at disrespectfully worded statements, making compliance a battle. The reality is that we want our IG rules to sound strict but not sound confrontational. In this IRMS Legal Group session, Lewis S. Eisen session explores the relationship between the wording of our policies and the development of a favourable IG culture.
